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Selected case / 08

ecostore / China social growth

Make clean, sensitive-skin care a brand people in China want to engage with.

A 2023–24 China social programme for ecostore, the New Zealand natural care brand—building brand understanding and interactive relevance around clean formulations, low-sensitivity needs and premium everyday care.

RoleProposal, client lead and deliveryMarketChina / Jun 2023–May 2024ChannelsRED, WeChat, Douyin and Video ChannelsWorkAlways-on content, KOL/KOC and campaign activation
ecostore natural-care product in a kitchen setting
Natural-care product storytelling / China social programme
01 / Context

Premium care needs a reason to be understood before it can be chosen.

Translate a clean-formulation proposition into an interactive Chinese brand presence.

ecostore was already available through e-commerce, but its clean ingredients, low-sensitivity focus and premium price point needed more than a product listing. The task was to build a locally meaningful brand that could educate parents and sensitive-skin audiences, earn interaction and strengthen the brand conditions that support sales.

I led the proposal, client relationship and delivery across the annual programme—bringing content, creators and seasonal campaign moments into one consistent market-facing system.

02 / Delivery role

Own the client-facing thread from recommendation to rollout.

Keep the brand proposition clear while turning it into platform-native work.

01

Proposal development

Shape the China-facing social approach, content direction and activation plan.

02

Client leadership

Align recommendations, priorities, approvals and reporting with the client.

03

Programme delivery

Coordinate content, creative production, creator work and campaign execution.

03 / China programme

One annual system, with moments designed to earn attention.

Give consumers useful ways into a higher-consideration care brand.

01 / Always-on content

Build familiarity through useful, local content.

Across RED, WeChat, Douyin and Video Channels, the programme balanced product education with home living, natural ingredients, gentle-care and seasonal stories. Product imagery and channel content established a natural, premium and approachable visual language for China.

ecostore China social content matrix
Content system
ecostore natural care product visual
Product story
ecostore baby-care social content
Mother and baby relevance
ecostore Chinese New Year campaign visual
Seasonal brand moment
02 / KOL and KOC activation

Let trusted routines make the proposition easier to believe.

Creator seeding prioritised mother-and-baby, home-living and quality lifestyle contexts where clean, gentle care could be shown in use. The 2024 New Year campaign then turned this approach into a high-attention seasonal moment, bringing creator credibility, product stories and campaign participation together.

2024 Chinese New Year / RED influencer campaign

Creator content made premium care feel at home in real routines.

Forty KOLs and KOCs created a searchable set of product-and-routine stories for a major seasonal occasion.

ecostore Chinese New Year KOL postecostore Chinese New Year creator postecostore Chinese New Year KOC postecostore Chinese New Year creator recommendation
03 / Audience evidence

Use the creator programme to build more useful future audience signals.

Reported on-record creator data showed a heavily female audience, with 25–34 year-olds as the largest age group. The report also identified mother-and-baby and home-cleaning content as the strongest categories for view and engagement—supporting the programme’s education and creator choices.

Softened ecostore campaign audience profile report
Reported on-record creator audience profile and regional distribution
04 / Campaign proof

2024 Chinese New Year RED influencer campaign.

A concentrated creator push gave the annual social system a stronger moment of visibility.

1.3M+estimated campaign exposure
279K+New Year campaign views
7,594+New Year campaign engagements
40KOL and KOC creators

Campaign figures are drawn from the campaign report. Estimated exposure is reported as an estimate; engagement includes likes, saves and comments from reported posts.

05 / What this proves

China social growth that makes a differentiated product proposition clearer, more human and easier to act on.

China localizationSocial strategyClient leadershipContent systemKOL/KOC activationCampaign deliveryREDWeChat